SA wellness is invested in enhancing the security and quality of patient care and attaining the best client results feasible.

The security training System is a software that permits all SA wellness solutions to record, manage, research and analyse client and worker incidents along with customer feedback. It can also be utilized for shooting information regarding safety solutions and also to record formal notifications like those for coronial matters or medical malpractice.

The objective of each one of the SLS modules, and which legislation they relate to, is described into the table of Key SLS Modules (PDF 92KB).

Any employee having an SA Health HAD login can record an event into SLS.

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Great things about SLS for the buyer and SA wellness solutions

Great things about SLS for the buyer and SA wellness solutions includes:

• It facilitates good governance that is clinical supplying an individual system across SA wellness that manages incidents, customer feedback and notifications.
• SLS has helped embed a culture of security and quality in to the daily routines of many SA wellness employees due to the fact findings regarding the review or research of activities in SLS provides an easy method through which valuable classes can be learnt and quality improvements identified.
• The machine can be used to examine styles in reported occasions and determine certain areas for enhancement at both a state-wide and regional Health system degree (LHN).
• Whenever along with information off their systems when you look at the LHN Analytics and Reporting provider (LARS) and QIP Hub, SLS enables all staff to observe how SA health insurance and their own health unit compare from the National Safety and Quality Service guidelines (along with different state key performance indicators).
• It can help to tell employees as well as the public by assisting the publication that is annual of Southern Australian Patient protection Report. This report also includes a summary of a number of the quality enhancement initiatives which were implemented, some being the results of styles which have been identified from SLS information.
• From the introduction of SLS this season we could see a marked improvement within the reporting of incidents to the system from 32,696 reported for 2011/2012 compared to 61023 reported in 2017-2018. Moreover, we are able to see a general lowering of incidents with damage that are down 57% from 2011/2012. Which means since its inception we have been now recording more dangers and near misses which offer us using the information to avoid those from reoccurring or becoming more severe.

Utilizing SLS

Staff use SLS in lots of ways dependent on their part and duties. You will find guides and training to help users whom:

• Are recording an event or near neglect into SLS (notifiers)
• Have actually obligation for summary of reported incidents (supervisors or supervisors will be needing access that is user/login
• Have actually responsibility to generate reports and make use of them for quality enhancement and monitoring styles.

Some SLS data is additionally presented from the QIP Hub.

SLS includes a true wide range of modules for various purposes and forms of incidents. Each has information and resources to aid users.

Patient incidents in SLS. Perform Health Protection incidents in SLS

Everybody services that are providing behalf of SA wellness must record all client associated incidents, including near misses, into SLS. All incidents reported into SLS are evaluated and severe incidents undergo more investigation that is detailed.

Work Health and protection (WHS) reporting into SLS ensures a process that is standardised conform to legal demands and also to offer information to aid future risk control and WHS avoidance programs.

Information in WHS event reports on SLS is governed by the Perform Health and protection Act 2012 (SA)

All workers ought to report Perform Health and Safety incidents including:

• Dangers, such as for example gear faults, ecological factors
• Incidents without any harm
• Incidents with damage or harm, including physical damage or psychological anxiety

Protection incidents in SLS

A protection event is any occasion or scenario that led to an ask for crisis or security attendance that is non-emergency. These generally include whenever some of the crisis Codes are known as.

The reporting and writeup on both crisis and non-emergency safety incidents to SLS will subscribe to enhancing security for clients, employees and site visitors.

You can find legislative along with other demands to help keep records of whenever these incidents happen.

Customer feedback in SLS

Customer feedback (including complaints, compliments, advice and suggestions) are recorded and handled in SLS to push enhancement when you look at the quality of medical care solutions provided and allow the recognition of styles and danger. It allows health solutions to ensure they’ve been responding in a manner that is timely the issues associated with customers.

Notifications in SLS

A mechanism is provided by the Notifications module for nominated SA wellness supervisors to record facts about notifiable incidents. These generally include fatalities (under demands of this Coroners Act 2003), possible medical malpractice and alleged sexual attack or misconduct incidents.

Coroners and Medical Malpractice notifications are evaluated by SA Health’s Legal Governance and Insurance solutions product (ISU) and referred on to SAICORP as required.

These notifications try not to add those needed by SafeWork or Public wellness notifications.

SLS support

Finding SLS on your desktop

To locate SLS on your own SA wellness computer, click Start – All Programs – business programs – SAH Applications – protection Learning System

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